EXHIBITOR MANUAL

Exhibitor Manual sponsored by

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Badges & Passes
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In order to gain entry to the venue, contractor passes/exhibitor badges must be worn at all times. Vehicle passes are required to be displayed in the windscreen for access to the loading areas during build-up and breakdown.
Contractor passes
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Contractors will be issued with a wristband onsite upon production of proof that they have completed the site induction. This can be done in advance using this link, or on the day.
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Exhibitor passes
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Each stand will be allocated 6 exhibitor access passes. Please register here.
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If you believe that you will require more than 6 members of staff on site, please email operations@riverstreetevents.co.uk
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Digital passes will permit exhibitors to access the site for build up or on show open morning, at which point they must collect an exhibitor wristband from the Organisers, valid for the duration of the event.
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Balloons
Balloons must be secured by suitable means; a charge may be made for retrieval if any escape to the roof or for any damage to air-handling units.
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Banks
Free cash dispensers are located on-site as follows:
Barclays at the railway station
HSBC at the Railway Station
Abbey National at the Railway Station
Chargeable cash machines are located throughout the atrium.
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Banners & Rigging
Banners above stands are not permitted.
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Batteries
The use of batteries to provide mains stand power is strictly prohibited, as batteries are not currently considered to be a safe source of power. This is primarily due to the concern of being unable to identify power sources clearly within a stand and therefore to isolate power in case of a fire, as well as concerns over defects due to lack of maintenance and poor transportation and storage. Authorisation is required from the venue prior to the use of any standalone lithium battery powered appliances, such as illuminated display cabinets, and these will need to be identified within the stand holder’s risk assessment.
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Building Services
The following services are offered by NEC Works Department:
Bolting down
Painting of stand floor area
NB These services can only be carried out by NEC Works Department. Full details of prices and how to order on NEC Exhibitor Order Form
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Bus Services
Local bus services operate from the railway station alongside the NEC. NEC shuttle buses operate to transport visitors to and from the car parks.
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